Looking for Full Time Bilingual Virtual Clinical Educator. Ashfield Engage has a long-standing partnership with AstraZeneca, a number one Biotechnology firm, throughout Commercial, Patient Solutions, and Medical Affairs companies. This Patient Solutions place manages outbound affected person help inquires and improves our sufferers’ experiences via compassion on a portfolio of seven AstraZeneca drugs and merchandise

To ship digital or telephonic academic help to recognized sufferers, caregivers, Healthcare Professionals, and their workers inside major care or specialist services within the subject of a delegated illness state in an effort to meet all related requirements as set by the corporate and Clinical Manager.

Looking for Full Time Bilingual Virtual Clinical Educator

This is your alternative to hitch Ashfield Engage and characterize a prime biotechnology firm!

What’s in it for you?

  • Competitive compensation
  • Excellent Benefits – accrued day off, medical, dental, imaginative and prescient, 401k, incapacity & life insurance coverage, worker reductions/promotions
  • The competitive atmosphere with firm huge recognition, contests, and coveted awards
  • Exceptional firm tradition
  • Recognized as a Top Workplace USA 2021

What will you be doing?

  • To present in-bound or outbound non-promotional illness state associated academic help to recognized prospects as directed by the consumer firm
  • Provide remedy and or medical machine product training together with however not restricted to supplemental injection/infusion/inhalation coaching help or approach
  • To current digital academic applications to Healthcare Professionals/Patients/Caregivers or different recognized prospects in accordance with consumer procedures
  • Conducting outbound treatment adherence help sufferers and or caregivers
  • Enrolling sufferers/caregiver into academic seminars or offering assets to help them with discovering area people assets or facilities of care for their specialty or major care illness
  • Collecting demographic information and disposition for product, pattern, reimbursement companies, and literature achievement
  • To preserve glorious high quality and superior customer support whereas adhering to program speaking factors or scripts and leverage stay video conferencing software program on the internet/consumer particular web sites as relevant
  • To solely use accepted supplies supplied by Ashfield or by the consumer, without altering, copying, or distributing the supplies
  • To attend and full all coaching programs and associated competency assessments that Ashfield requires, to an acceptable customary and inside a specified timeframe
  • Develop and strengthen relationships with key prospects
  • To facilitate the event and provision of companies throughout a number of healthcare sectors, as decided by the Client or Ashfield
  • To consistently think about new and modern approaches that doubtlessly develop new partnership alternatives
  • Complete all required administrative obligations in a well-timed method. Some of those may embody however are usually not restricted to; day by day pc updates, weekly abstract of exercise experiences, emails, and time reporting
  • Attend native and nationwide conferences and/or conferences, as required, to maintain abreast of plans, actions, and developments and to change data and expertise throughout the Patient Solutions staff
  • Maintain all firm tools and supplies in accordance with firm directions
  • Comply with all Ashfield Policies and Procedures, together with all Client Policies and Procedures as required.
  • Perform different duties as requested.

What do you want for this place?

  • Current RN License
  • Fluency in Spanish together with medical terminology
  • Associates Degree/Bachelors/BSN or equal work associated expertise
  • Preferred minimal of three years’ expertise working in a selected illness state or associated subject
  • Demonstrate efficient {and professional} communication
  • Excellent interpersonal abilities with nice phone method and articulate telephone voice
  • Competency with Call Center Telephone Technology
  • Demonstrable organizational abilities
  • A self-starter with excessive private motivation
  • Ability to handle a number of duties
  • Evidence of continuous skilled improvement and want to replace skilled database usually

About Ashfield Engage

Ashfield Engage, a part of UDG Healthcare plc, is a worldwide chief in commercialization companies for the healthcare business. We companion with our shoppers throughout Advisory, Healthcare Communications, Commercial, Patient Solutions, and Medical Affairs to construct inventive, scalable, and tailor-made well-being options that are executed flawlessly, to ship optimistic outcomes for sufferers.

Our mission is to companion with our shoppers, bettering lives by serving healthcare professionals and sufferers get the medicines, data, and help they want.

To study extra about Ashfield Engage, go to us at: https://ashfieldengage.com/

Ashfield Engage is proud to be an equal alternative employer. Individuals in search of employment at Ashfield are thought-about withoutwith out regards to age, ancestry, color, gender, gender id or expression, genetic data, marital standing, medical situation (together with being pregnant, childbirth, or associated medical circumstances), psychological or bodily incapacity, nationwide origin, protected household care or medical go away standing, race, faith (together with beliefs and practices or the absence thereof), sexual orientation, army or veteran standing, or some other attribute protected by federal, state, or native legal guidelines. Further, pursuant to relevant native ordinances, Ashfield will think about employment-certified candidates with arrest and conviction information.

Ashfield Engage is an equal alternative employer M/F/V/D. We respect your curiosity in our firm, nevertheless; solely certified candidates shall be thought about.

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